Services

We help talented people with a vision feel confident and empowered.

One of the biggest hurdles for emerging and small brands can be the lack of confidence of their founders. Unable to put their business out there means little opportunity for growth, creating further anxiety and shame. Sometimes this can happen before a brand even exists.

We work with creators to find the soul of their business, their unique story, voice and point of view — not only so they can connect with their audience, but so they can connect with their own true values, knowing what is important to them so they can see and create opportunities for their own growth and their business.

What to expect?

We offer sessions for whatever stage you are at, when you need it. We also have a Clarity Session if you’re not quite sure what you need or whether you’re ready. Our Direction Session is perfect if you need regular accountability

Once you’ve booked a session we will email you questions to find out more about you and your brand. Your answers help us provide a bespoke service so we can work together to build a strategic direction for your brand. You’ll also receive session notes and worksheets to help you get started or scale your business.

For more information see our FAQs.

Clarity Session

Clarity

Not sure what you need or whether you’re ready? Discuss your idea or problem and achieve clarity around your next steps.
£ 35
  • Includes:
  • Vision
  • Priorities
  • 15 minute video consultation
  • PDF of session notes
  • Worksheets
STARTER

Direction Session

Direction

Stay on the right path and achieve your goals. Sometimes it feels good to go it alone knowing that you can check in when you need to. This session is perfect if you like to fly solo but are feeling a bit unstuck or overwhelmed, or you want regular accountability.
£ 70
  • Includes:
  • Problem solving
  • Prioritisation
  • 30 minute video consultation
  • PDF of session notes
  • Worksheets

Mindset Session

Mindset

Gain confidence to achieve your vision. Find perspective and gain insight into your barriers and motivators. Together we will identify where you want to be and what you need to do to start or grow your business.
£ 250
  • Includes:
  • Personal goal setting
  • Core values
  • Priorities
  • Identifying barriers and motivations
  • 90 minute video consultation
  • Worksheets
  • PDF of session notes
Popular

Foundation Session

Foundation

Get strategic clarity and space for innovation. Together we will craft your business strategy, creating a strong brand foundation and a framework to guide your decision making both now and in the future.
£ 250
  • Includes:
  • Business goal setting
  • Brand development
  • Ideal customer
  • Differentiation and positioning
  • Prioritisation
  • 90 minute video consultation
  • Worksheets
  • PDF of session notes
Popular

Strategy Intensive

Strategy Intensive

Set your brand’s direction. Perfect for those who want to transform their ideas into action quickly. Together we will work on identifying your niche and developing the foundation for your business — the who and why of your brand, what makes you different, your ideal client and why they should care. Step by step, together we will craft your brand strategy, providing the direction to position and scale your brand.
£ 2500
  • Includes:
  • Personal and business goal setting
  • Identifying barriers and motivations
  • Brand development
  • Differentiation and positioning
  • Ideal customer
  • Core messaging
  • Sales and marketing alignment
  • Problem solving
  • Prioritisation
  • Full day intensive
  • Worksheets
  • PDF of session notes
  • Video consultation or
  • In person (if based in London)

Consultancy

Consultancy

Perhaps you have a specific project or area you want to work with us on? We, and our network of experts, are experienced in strategy, project and event management, PR, marketing and finance. We have worked on numerous projects, installations, launches and events. We can help you deliver a specific project, event or simply teach you how to project manage your business, keeping you accountable and on budget.
£ POA
  • Services includes:
  • Project management
  • Event management
  • Public art and pop-up space installations
  • Insights
  • Client management
  • Funding submissions
  • Award submissions
  • Brand development
  • Financial business planning
  • Copywriting and editing
  • Marketing and PR

Questions?

Contact us or go to our FAQs below.

FAQ

Most frequent questions and answers

As time isn’t a renewable resource, we value both our time and our clients and try to make sure everyone is using their time to their greatest benefit. By offering sessions online we can reduce our travel time and use both of our time effectively. It also means we can help people all over the world. If you do want to meet in person, email us and let’s see if we can make it happen.

We value flexibility. We think that some people love weekly support but others just need to get the support when they need it. We also don’t want to lock people into month long programmes that they may not need.

We’ve spent a long time becoming experts in our field. We also know that our services work and provide value to our clients.

This is a great question! There is no reason why we couldn’t call ourselves coaches but it’s just not how we see ourselves. We are strategists, with expertise thinking big picture and fine detail.

Our booking system is being upgraded.

But don't worry, you can still make your booking. Just enter a few details below and we'll be back in touch within 24 hours to book your session.

Let’s grow together! 

Subscribe to our newsletter, The Insider.

Every week we share useful information about a wide range of topics to help you start or grow your brand.

Just enter your details below to get started: 

Common Exception will use the information you provide on this form to stay in touch, send you updates, and send marketing emails about our products and services. You can unsubscribe at any time through a link in the footer of an email from us. For more information, please read our Privacy Policy.

Weekend Strategy Retreats

Register Now

Get your business on track quickly. Over a weekend, get in the right mindset, craft your brand strategy, identify your goals and have a clear plan of the actions you need to take to achieve your vision. Leave feeling confident and supported with a community of like-minded founders.

Yoga, creative sessions, good food and wine.

Thanks!

We’ll be in touch within 24 hours to make your booking. 

If you have any other questions, contact us here or email us at [email protected]

Great!

Thanks for signing up to our newsletter.
We'll be in touch soon.​